Customer success management

    To ensure efficient communication and convenient collaboration, we assign a customer success manager to your project. Your customer success manager becomes your advocate inside Yalantis, translating your feedback to the Yalantis team and working with you to grow your business.

    Why we provide a customer success manager for each project

    Maximize the value you get from Yalantis
    • Proactive response to your feedback
    • Onboarding on company embedded processes
    • Acting as the first escalation point
    • Lifelong customer support for all projects
    • Assistance in launching new initiatives and seizing new opportunities
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    Our customer success management approach

    Understand your business goals and objectives
    Ensure maximum collaboration efficiency and customer-centricity
    Regularly collect your feedback and monitor project health
    Launch changes to the project based on your feedback

    Our customer success managers help you eliminate roadblocks on the way to efficient operations and achieve your objectives with a custom technical solution.

    Request our assistance

    Some of our client’s success stories

    Medical PACS

    ProcessHealthcareUSASaaSWEB

    See how our experts discovered our client’s business problems with development processes and optimized software delivery for a healthcare product to:

    • Decrease the time for urgent ticket processing from months to 1 or 2 days
    • Increase customer satisfaction by 32 percentage points
    • Reduce the number of synchronization meetings by 70%
    • Enhance employee satisfaction by 43 percentage points
    See full case study
    Medical PACS

    Delivery and logistics system

    ProcessesWebMobileEurope

    Discover how we composed a team of 30+ people and helped our client built a multiplatform ecosystem that:

    • Digitized a complex transportation business into a software product ecosystem
    • Is easily scalable and modifiable thanks to a modular architecture
    • Increases operational efficiency and reduces the number of failed orders
    • Allows an international transportation company to attract 23% more sales
    See full case study
    Delivery and logistics system

    Customer success management for your business objectives

    Our customer success managers help you eliminate roadblocks on the way to efficient operations and achieve your objectives with a custom technical solution.

    Contact us