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    Site reliability engineering services

    Adopt SRE best practices, automation, and metrics to ensure your system’s reliability, maintainability, and feature velocity.

    • Ensure observability and accelerate incident response with new tools and runbook automation

    • Prevent repeat incidents and enhance future responses based on postmortems of previous incidents

    • Minimize mean time to detect (MTTD) and mean time to recover (MTTR) to reduce business interruption

    • Provide 24/7 support and continuously optimize your cloud infrastructure and operations

    SRE services we provide

    Infrastructure assessment

    • Validate your cloud services for fault tolerance, process correctness, stability, and scalability

    • Define your system’s service-level objectives (SLOs) and service-level indicators (SLIs)

    • Obtain an SRE roadmap for infrastructure improvements with a clear implementation path, milestones, and detailed capacity plan

    Infrastructure engineering

    • Make non-functional requirements a part of your infrastructure design and product lifecycle

    • Build scalable, highly available, and secure infrastructure for serving millions of users and storing, processing, and transporting high volumes of data

    • Receive up-to-date documentation on deployments and operations for simplified maintenance and runbook automation

    Infrastructure monitoring

    • Improve service observability with customized solutions for process automation, data visualization, and monitoring

    • Ensure timely reaction to incidents with proactive monitoring, alerting, trend analysis, and self-healing solutions

    • Improve on-call incident response processes and eliminate recurrent issues based on After Action Review analytics, Architecture Design Review, and Problem Records

    Infrastructure optimization

    • Modernize your infrastructure to improve website uptime, scale your software system and business operations, and reduce maintenance costs

    • Continuously evolve your automated operations and maintenance facilities to ensure Quality of Service of High Availability

    • Update security controls in accordance with the industry standards such as FedRAMP Moderate authorization

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    Our SRE approach


    Assessment of your existing infrastructure

    • Test communication between your company’s points of contact (PoCs) and the support team

    • Analyze your incident response systems and Level 2 and Level 3 support processes (if any)

    • Access and analyze your current runbooks to define areas for improvement


    Measuring product availability and user satisfaction

    • Define SLIs in accordance with your SLOs

    • Implement monitoring and observability

    • Set up automated runbooks

    • Establish incident management processes


    Transiting to SRE processes

    • Handle issue alerts according to new incident management processes

    • Update runbooks and documentation to discover areas for process automation

    • Continuously enhance automated operations along with maintenance facilities

    Site reliability components

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    Cloud and DevOps transformation services

    Our SRE technical stack

    Benefits of SRE for your business

    Customer satisfaction and loyalty

    • Thanks to SRE implementation, you can meet customer expectations for software functionality and performance in accordance with your SLA.

    Product reliability and availability

    • When adopting the SRE culture, you are building an effective product with mechanisms for preventing recurrences and quick system recovery.

    Software architecture resilience

    • With SRE best practices and tools, you can build scalable software systems that can be upgraded and downgraded gracefully.

    Development and operations optimization

    • With automated toolchains, provisioning, deployment, and dependency management, you can minimize configuration drift and step further in your digital transformation.

    Related case studies

    Transition to microservices

    WebUSSupply chain management

    Learn how we helped a logistics company boost software performance and scalability by shifting from a monolithic to a microservice architecture:

    • minimized time for product changes with updated infrastructure and architecture

    • optimized CI/CD processes with new integration and deployment tools

    • engaged in horizontal scaling using innovative technologies, languages, libraries, and frameworks

    • unleashed distributed teams to work in parallel on different app parts

    See full case study

    IoT network management platform

    IoTChinaSaaS

    See how we built a SaaS solution for managing networks of hundreds of thousands of IoT devices with:

    • fault-tolerant architecture and infrastructure setups

    • automated reconfiguration of multiple hardware setups

    • over-the-air updates for configuration of IoT networks

    • status monitoring, issue investigation, and problem-solving

    See full case study

    Cloud-based medical imaging system

    WebUSAHealthcare

    Discover how we created a solution for securely syncing medical images between medical equipment and an EHR system in addition to:

    • storing medical images and other patient data in a unified interface

    • ensuring system availability and responsiveness with an updated architecture

    • securing medical data with a general permission system

    • seamlessly integrating with a ready-made PACS solution

    See full case study

    Unleash the SRE potential of your business

    Our certified developers, DevOps engineers, SysAdmins, and solution architects are ready to help you handle complex infrastructure issues and update your system for improved availability, scalability, and uptime.

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