Custom communication software
Communication involves an exchange of content between people and systems. Yalantis builds custom communication engines for exchanging text, media, documents, transactions, reports, and any other types of messages. These communication engines can be built as separate products or as parts of domain-specific software systems.
We create custom technical solutions that optimize:
Enterprise communications
End-to-end communication platforms we build help businesses distribute tasks among employees, align employees’ efforts, monitor remote work, and help employees engage in the company’s success. Yalantis creates communication solutions that are ready to scale, offer enterprise-grade security, comply with regulations, and offer a simple experience for employees.
Healthcare operations
Based on our vast experience developing medical software for various business operations, we build telemedicine, EHR, PMR, diagnostic, procedural management, and monitoring systems. These software systems comply with HIPAA and other regulations and correspond to the highest security standards of the industry.
Supply chain processes
Our experts develop intertwined platforms for connecting vendors, warehouses, carriers, distribution centers, transportation hubs, and other units within transportation infrastructures. By mapping out the whole transportation network, we deliver solutions that ensure cohesive collaboration and a successful exchange of information at all levels of a logistics system.
Real estate activities
Based on our experience working with Zillow, America’s leading real estate company, we understand the value of communication in the real estate market. Our specialists enrich our real estate clients’ software with a wide range of features, from secure one-on-one and group chats for brokers and tenants to file sharing and virtual home tours along with reviews and ratings.
EdTech procedures
Custom tech solutions by Yalantis help educational businesses face the challenges of distance education via video calls and conferences, screen demonstrations. Additionally, these solutions supply the monitoring functionality with live streaming academic performance control tooling.
Communication solutions built by Yalantis
KPMG
Yalantis created an online communication channel that allows KPMG clients to:
- contact consultants or request a call back from a particular specialist in real time
- choose from several channels of communication to ensure they always have an alternative way of getting in touch
- supply audio recordings, use speech-to-text input, and attach images when contacting customer support
Healthfully
We built a multi-platform medical communication solution called Healthfully for a US healthcare provider. This platform:
- connects patients, their relatives, and their caregivers, improving the healthcare experience for both medical professionals and patients
- gradually scales to an all-round enterprise medical communication solution with excellent customizability and support for integrations
Logistics customer portal
We developed a unified customer portal with modules for order management and tracking, communication, and document management that:
- Improved functionality and helped attract 17 new customers
- Enhanced service quality and increased customer lifetime value by 23%
- Optimized routine tasks and sped up order processing by 46% while decreasing time spent on problem solving by 18%
What we can do to improve your business communications
Follow any communication paradigm
Communication platforms should follow the rules of real-world social interactions. This means providing one-on-one chats, group chats with up to 1,000 users, announcements and bulk emailing capabilities, and read-only channels for influencers and marketers.
Build a universal messaging platform
We provide a robust and sophisticated social messaging engine that can accomodate the client’s business goals and domain. This engine handles text, media, instant video and audio messages, video streaming, and more. And it works for financial applications, as bank transactions are messages too.
Enable secure voice calls
Traditional forms of real-time communication are still important, which is why audio and video calls are available for personal and group conversations. All calls should be encrypted according to the highest security standards.
Provide high-level security and analytics
To keep end users safe and satisfied, we integrate user administration, role management, and report management tools. Yalantis also helps clients get thoughtful insights on their audiences and possible areas of business optimization with deep analysis of mass behavior and user filtering queries.
We can augment your software with
- Video conferences
- Voice notes
- Notifications and reminders
- Search
- File sharing
- Scheduled messages
- Testimonials
- Emojis and reactions
- Admin and role management
- Authentification
- Data retention
- Chatbots
- Text suggestions
Insights into the communication software development
An extensive guide to messaging app development
Discover what functionality is needed for a full-fledged messaging app, what technology should power it, and what else should be done to make your communication software successful.
Implementing push notifications in a software product
Learn how notifications work on different platforms and find out about the existing push notification solutions on the market and which of them are better to use for your software product.
Technology
Ensuring the protection of sensitive data in medical chat apps
Explore the ways to enhance the communication on our medical app while protecting the patient’s sensitive data and ensuring a secure connection between patients and caregivers.
Technology
Benefits that come with custom communication software
Technical excellence
Given our extensive experience creating solutions for various industries, our clients can be sure they’ll obtain a robust cloud-based or on-premises solution that will satisfy their needs.
Full ownership
Within the highly secure cloud and on-premises communication solutions we create, our clients have access to all data and analytics at any time and have total control of their communications.
Security
To ensure no data leaks or interceptions, Yalantis professionals use peer-to-peer and end-to-end encryption. The solutions we deliver comply with regulations and industry standards.
Scalability
Yalantis takes advantage of the scalability of cloud technologies and modular architectures to handle high loads and many users whenever necessary.
Functionality augmentation and integrations
We can augment a platform with any functionality required, no matter how sophisticated the platform and whether or not it contains legacy code. This functionality can include AI and ML algorithms to ensure data integrity and deepen the personalization of services and communications.
Employee engagement
With efficient internal communication, our clients can show that they value employees’ feedback and discussions. This allows employees to better engage in the company’s success and improves overall business efficiency.
Business insights
Owning the platform and having all communication processes at hand, our clients get a better picture of what’s going on with their businesses and receive insights into possible areas for optimization.
Omnichannel communication
With a communication platform from Yalantis, our clients obtain a single solution for managing workflows, selling products, providing services, and reaching out to customers through multiple channels.
Need a communication module or a full-fledged communication platform?
We will augment your software with tools for efficient communication and collaboration up to the industry regulations and market demands. We also have experience building communication platforms as separate products.
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