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Custom communication software

Communication involves an exchange of content between people and systems. Yalantis builds custom communication engines for exchanging text, media, documents, transactions, reports, and any other types of messages. These communication engines can be built as separate products or as parts of domain-specific software systems.

We create custom technical solutions that optimize:

Enterprise communications

End-to-end communication platforms we build help businesses distribute tasks among employees, align employees’ efforts, monitor remote work, and help employees engage in the company’s success. Yalantis creates communication solutions that are ready to scale, offer enterprise-grade security, comply with regulations, and offer a simple experience for employees.

Healthcare operations

Based on our vast experience developing medical software for various business operations, we build telemedicine, EHR, PMR, diagnostic, procedural management, and monitoring systems. These software systems comply with HIPAA and other regulations and correspond to the highest security standards of the industry.

Supply chain processes

Our experts develop intertwined platforms for connecting vendors, warehouses, carriers, distribution centers, transportation hubs, and other units within transportation infrastructures. By mapping out the whole transportation network, we deliver solutions that ensure cohesive collaboration and a successful exchange of information at all levels of a logistics system.

Real estate activities

Based on our experience working with Zillow, America’s leading real estate company, we understand the value of communication in the real estate market. Our specialists enrich our real estate clients’ software with a wide range of features, from secure one-on-one and group chats for brokers and tenants to file sharing and virtual home tours along with reviews and ratings.

EdTech procedures

Custom tech solutions by Yalantis help educational businesses face the challenges of distance education via video calls and conferences, screen demonstrations. Additionally, these solutions supply the monitoring functionality with live streaming academic performance control tooling.

Communication solutions built by Yalantis

KPMG

CommunicationMobile USA

Yalantis created an online communication channel that allows KPMG clients to:

  • contact consultants or request a call back from a particular specialist in real time
  • choose from several channels of communication to ensure they always have an alternative way of getting in touch
  • supply audio recordings, use speech-to-text input, and attach images when contacting customer support
See full case study

Healthfully

HealthcareWebUSASaaS

We built a multi-platform medical communication solution called Healthfully for a US healthcare provider. This platform:

  • connects patients, their relatives, and their caregivers, improving the healthcare experience for both medical professionals and patients
  • gradually scales to an all-round enterprise medical communication solution with excellent customizability and support for integrations
See full case study

Logistics customer portal

Supply chainWebUSA

We developed a unified customer portal with modules for order management and tracking, communication, and document management that:

  • Improved functionality and helped attract 17 new customers
  • Enhanced service quality and increased customer lifetime value by 23%
  • Optimized routine tasks and sped up order processing by 46% while decreasing time spent on problem solving by 18%
See full case study

What we can do to improve your business communications

Follow any communication paradigm

Communication platforms should follow the rules of real-world social interactions. This means providing one-on-one chats, group chats with up to 1,000 users, announcements and bulk emailing capabilities, and read-only channels for influencers and marketers.

Build a universal messaging platform

We provide a robust and sophisticated social messaging engine that can accomodate the client’s business goals and domain. This engine handles text, media, instant video and audio messages, video streaming, and more. And it works for financial applications, as bank transactions are messages too.

Enable secure voice calls

Traditional forms of real-time communication are still important, which is why audio and video calls are available for personal and group conversations. All calls should be encrypted according to the highest security standards.

Provide high-level security and analytics

To keep end users safe and satisfied, we integrate user administration, role management, and report management tools. Yalantis also helps clients get thoughtful insights on their audiences and possible areas of business optimization with deep analysis of mass behavior and user filtering queries.

We can augment your software with

  • Video conferences
  • Voice notes
  • Notifications and reminders
  • Search
  • File sharing
  • Scheduled messages
  • Testimonials
  • Emojis and reactions
  • Admin and role management
  • Authentification
  • Data retention
  • Chatbots
  • Text suggestions

Insights into the communication software development

Benefits that come with custom communication software

  • Technical excellence

    Given our extensive experience creating solutions for various industries, our clients can be sure they’ll obtain a robust cloud-based or on-premises solution that will satisfy their needs.

  • Full ownership

    Within the highly secure cloud and on-premises communication solutions we create, our clients have access to all data and analytics at any time and have total control of their communications.

  • Security

    To ensure no data leaks or interceptions, Yalantis professionals use peer-to-peer and end-to-end encryption. The solutions we deliver comply with regulations and industry standards.

  • Scalability

    Yalantis takes advantage of the scalability of cloud technologies and modular architectures to handle high loads and many users whenever necessary.

  • Functionality augmentation and integrations

    We can augment a platform with any functionality required, no matter how sophisticated the platform and whether or not it contains legacy code. This functionality can include AI and ML algorithms to ensure data integrity and deepen the personalization of services and communications.

  • Employee engagement

    With efficient internal communication, our clients can show that they value employees’ feedback and discussions. This allows employees to better engage in the company’s success and improves overall business efficiency.

  • Business insights

    Owning the platform and having all communication processes at hand, our clients get a better picture of what’s going on with their businesses and receive insights into possible areas for optimization.

  • Omnichannel communication

    With a communication platform from Yalantis, our clients obtain a single solution for managing workflows, selling products, providing services, and reaching out to customers through multiple channels.

Need a communication module or a full-fledged communication platform?

We will augment your software with tools for efficient communication and collaboration up to the industry regulations and market demands. We also have experience building communication platforms as separate products.

Get in touch